Loyalty program forretail
Challenges for
retailers
The need to increase the number of customers
Now more than ever, retailers need to create a customer experience that will encourage customers to come back and ignore the competition.
Difficulties in identifying customers
Contacting customers who are occasional or one-time consumers is only possible if you have ways to identify them when they come to the store.
A gap between online and physical transactions
A modern customer remains loyal to you only if you provide them with the same user experience both online and in the store.
Key benefits for
retailers
- Mobile wallet as a digital loyalty card
Native or white label application that serves to identify customers, update points, cashback, coupons and gift cards in real time, and to send push notifications to customers
- POS integration
Connect the entire system (online and stores) with simple integration to POS devices that will allow you to scan QR/bar codes, record and have full control of all data.
- Selective use of discounts
By using a database of all your customers, you can create and limit the use of discounts to price-sensitive customers who would otherwise not buy.
- Managing offers at the store level
Thanks to our admin application, you can control spending and activities on each individual POS terminal and, based on that, create offers and benefits for each individual store.
![](https://loyalty.rs/wp-content/uploads/2024/04/Mokap-cashback-1-1.png)